FAQ

Here are answers to frequently asked questions. If you still can not find an answer to your question, you can contact us at any time via the contact form.

How do I care for the upper material of my Mardi Gras shoes?

  • You can remove dirt and dust with a standard rubber nubuck brush and/or a lint-free cloth.
  • You should regularly nap the upper with a rubber nubuck brush and leave the shoes to dry at room temperature in order to retain their absorbent properties.
  • Treat the product regularly with a colorless waterproofing spray.
  • You can remove dust and dirt with a lint-free cloth.
  • Scratches can be smoothed out with conventional shoe polish.
  • In the event of salt and water stains, start by leaving the shoes to dry fully at room temperature and then wipe away the stains with a damp cloth. If necessary, smooth over with shoe polish in the same color as the leather.
  • The fibers can be straightened with the rubber side of a nubuck brush.
  • Treat the oiled leather on an alternate basis with standard leather wax and leather grease as per the manufacturer’s instructions. Always apply care products extremely sparingly.
  • Individual water and grease stains, as well as scratches, can be removed by rubbing the leather with the ball of the hand.
  • Only remove dust with a lint-free cloth.
  • Light soiling: wipe the shoes with a damp sponge or cloth and leave them to dry at room temperature.
  • Heavy soling: wipe the shoes with a damp sponge and soapy water (lots of soap, little water). Then stuff the shoes with newspaper and leave them to dry at room temperature for at least 36 hours.

Product Related

The collection on our site is only one small part of choices offered in the stores. To know our selection of products better, we recommend you to visit the stores. You will find the best offers, and benefit from time-to-time promotions. To find the Mardi Gras store nearest to your area, please proceed to the store locator.

There are size guides available on product pages.

The size is determined based on the length of your foot and the measurement around the foot at its widest part. It’s normal to have one foot slightly longer than the other.

We do not offer such a facility for the time being.

Shipping, Payments & Returns

We process our orders within 48 hours from order confirmation.

Please click on this link to view our shipping policy
Please click on this link to view our privacy policy
Please click on this link to view our return policy
Please click on this link to view our cancellation policy

We are only able to deliver to one address per order. If you would like to send your purchases to multiple addresses, we suggest that you place a separate order for each destination.

Mardi Gras is currently available in all the cities in India.

Close
Close
Sign in
Close
Cart (0)

No products in the cart. No products in the cart.